Terms of Service

What these terms cover

We are Obsidians Concierge, a private concierge service. We select and arrange services: yacht charters, access to private events, transfers, private dinners and similar.

A request is not yet a booking

Submitting the form means we will contact you and discuss the details. A booking is confirmed only after terms are agreed and payment is made.

Prices

Prices on the site are indicative. The final cost depends on dates, number of guests, venue and availability, and is confirmed separately.

Cancellation and changes

Cancellation terms depend on the partner providing the service: venues, yacht clubs and event organisers each have their own. We tell you the terms before payment.

What we are responsible for

We are responsible for selection, arrangement and support. The service itself is provided by a partner, and their rules apply to you as a guest.

Circumstances beyond our control

Event cancellation by the organiser, weather restrictions and similar events are outside our control. In such cases we help with rescheduling or a refund within the partner's rules.

Our role

Obsidians Concierge is an independent concierge service. Depending on the event, we act as an official reseller or as a sub-agent — agreed case by case. Event names and trademarks belong to their owners.