Privacy Policy

What data we collect

When you submit an enquiry, we receive what you yourself provide: your name, phone number, and email address. The form asks for nothing beyond that. If you contact us via WhatsApp or Telegram, we see your profile details on those services and our message history with you.

The site uses analytics services — Yandex Metrica, Cloudflare, Google Ads and Google Tag Manager. They collect anonymised visit statistics: pages viewed, device type, and traffic source. This data does not identify you personally.

Why we need this data

Solely to respond to your enquiry and arrange what you came to us for. We do not sell your data and do not share it with third parties — except where necessary to fulfil your request (for example, issuing tickets in your name) or where required by law.

How long we keep it

For as long as we are working with you, and a reasonable period afterwards in case you return. At your request, we will delete your data sooner.

Your rights

You may ask what data we hold about you, have it corrected, or request its deletion. Write to concierge@obsidians.vip — we will respond within 30 days.

Cookies

The site uses cookies for analytics. You can disable them in your browser settings — the site's core functions will continue to work.

Changes

We may update this policy; the current version is always on this page. Last updated: 09.09.2026.